Privacy Policy

BackPain512 (also operating as PowerBack Pain Relief Method) ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how information is collected, used, and safeguarded when you visit backpain512.com (the "Site") or contact us. By using the Site, you agree to this Policy.

Information We Collect

• Information you provide: such as your name, phone number, email address, and any information you choose to include when you contact us, submit a form, or schedule a consultation. This may include health-related information you choose to share.
• Information collected automatically: such as device and browser type, IP address, pages visited, and similar usage data collected through cookies and standard analytics technologies.

How We Use Information

• To respond to inquiries and communicate with you;
• To schedule and provide our services;
• To operate, maintain, and improve the Site;
• To comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information.

HIPAA & Health Information

As a healthcare practice, BackPain512 follows the privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) in the handling of client health information. Health information is used only for treatment, payment, and healthcare operations, and is not disclosed to third parties without your written authorization except as permitted or required by law. Clients receive the practice's full privacy practices in their intake documents.

Do not use this Site for emergencies. If you are experiencing a medical emergency, call 911.

Sharing of Information

We may share information with trusted service providers who assist us in operating the Site and our practice (such as hosting, scheduling, communications, and analytics providers), who are permitted to use it only to perform services on our behalf. We may also disclose information when required by law or to protect the rights and safety of our clients, our practice, or others.

Cookies & Analytics

The Site uses cookies and analytics tools to understand how visitors use it. You can control or disable cookies through your browser settings; the Site will continue to function without them.

Text Messaging

By providing your phone number, you consent to receive communications from us by call or text message regarding your inquiry. Message and data rates may apply. You may opt out at any time by replying STOP.

Data Retention & Your Rights

We retain personal information only as long as necessary for the purposes described above or as required by law. You may request access to, correction of, or deletion of your personal information at any time by contacting us at drraj@backpain512.com. We will honor verified requests consistent with applicable law, including the Texas Data Privacy and Security Act where applicable.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted (HTTPS) transmission. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal information from anyone under 18. Care for minors is arranged only through a parent or legal guardian.

Third-Party Links

The Site may link to third-party websites and services, which operate under their own privacy policies. We are not responsible for the practices of third parties.

Changes to This Policy

We may update this Policy from time to time. The current version will always be posted on this page with its effective date.

Contact

BackPain512 · Austin, TX
Email: drraj@backpain512.com
Phone/Text: 732·516·8718